Revio Flex — Now Available Directly

The smarter way
to own your next
smartphone.

Get the latest device for a fixed monthly fee — no upfront cost. A 24-month subscription, not an instalment plan. Switch or upgrade after just 6 months.

* Terms and conditions apply. See terms below.

See how it works Read the FAQ

Month subscription

Month lock-in only

QAR 0

Upfront cost

✓

Warranty included

How It Works

Everything explained,
step by step.

From signing up to returning or renewing — here's exactly what to expect at every stage of your Revio Flex subscription.

Day 0 — Sign Up

Choose your device & sign the contract

Visit a Revio service point or sign up via revio.me. Browse available devices, choose your model, storage and colour, then sign a 24-month subscription agreement directly with Revio. This is a subscription — not an instalment plan. You pay a fixed monthly fee; Revio owns the device throughout.

You'll sign a contract and authorise monthly payments via a secure payment gateway.

Day 0 — Setup

Set up your monthly payments

Your monthly subscription fee is collected automatically on the same date each month — your Billing Date. Payments are processed via a secure payment gateway linked to your bank account. You'll receive a confirmation after every successful charge.

Automatic monthly billing — set it up once at signing and you're done.

Day 1 — Device Handover

Receive your device & warranty kicks in

You receive your chosen device fully ready to use. From this moment, your device is covered by warranty for the entire 24-month subscription period — covering manufacturing defects, hardware faults, and component malfunctions not caused by misuse.

Warranty included for the full 24-month term. Contact Revio Customer Service to claim.

Months 1–6 — Lock-In Period

The mandatory 6-month lock-in

For the first 6 months you cannot cancel, change device, or transfer the contract. Your monthly fee is charged automatically. Payments unsettled after 15 days may result in subscription suspension and device recovery.

Cancelling at any point within the 24-month term incurs a QAR 599 cancellation fee.

After Month 6 — Flexibility Unlocked

Change your device if you want to

After completing 6 months you're eligible for a device change — upgrade, downgrade, or switch colour or storage. A QAR 299 device change fee applies. Changing your device starts a fresh 24-month term with a new 6-month lock-in. Subject to stock availability.

Device change = QAR 299 fee + new 24-month contract.

Month 24 — End of Term

What happens at the end of 24 months

Revio will contact you with your options. You have three choices:

Return the device — hand it back in acceptable condition; subscription ends.

Renew at a lower rate — sign a new 24-month contract at a lower monthly fee.

Buy out the device — pay the buyout value and the phone is yours.

Contact Revio at least 7 days before month 24 ends to arrange your chosen option.

After Month 24 — If You Do Nothing

Automatic month-to-month continuation

If you don't take action before month 24 ends, your subscription automatically continues month-to-month at the same monthly rate. There is no new commitment period — you can return, renew, or buy out at any time with no penalty. Payments continue until you act.

Month-to-month: no commitment, same rate, cancel anytime — no fee.

Payments

Simple, automatic
monthly billing.

One setup. Every month, on the same date, your fee is collected automatically — no action required.

Automatic recurring billing, every month

When you sign your Revio Flex contract, you authorise a recurring monthly charge from your bank account. Payments are fully automatic — just make sure your account is funded on your Billing Date and you won't need to think about it again.

Authorise at signing

At the time of signing, you authorise Revio to collect recurring monthly payments from your account. One-time setup.

Same date each month

Revio charges your account on the same date every month — your Billing Date — matching the date you first signed the contract.

Receive confirmation

After each successful payment, you receive an automatic confirmation. Your full payment history is available at any time.

Keep your account funded

Ensure your account has sufficient balance on your Billing Date. Failed payments trigger a 5-day grace period.

What happens if a payment fails

If your monthly payment fails, Revio will notify you immediately. You have 5 calendar days to settle the outstanding amount. If payment is not received within 15 calendar days of your Billing Date, Revio reserves the right to suspend your subscription and initiate recovery of the device.

Terms at a Glance

No surprises.
Everything upfront.

All the key commercial terms in one place, so you know exactly what you're agreeing to.

Month subscription term

Month lock-in period

QAR 0

Upfront cost required

599

QAR cancellation fee

299

QAR device change fee

Subscription

Subscription Term

Your subscription runs for a fixed 24 months from the date you sign the contract. If no action is taken at month 24, it continues month-to-month at the same rate.

24 months

Commitment

Lock-In Period

The first 6 months are a mandatory lock-in. No cancellations, device changes, or contract transfers during this window — regardless of reason.

6 months minimum

Cancellation

Early Cancellation Fee

Cancel at any point during the 24-month term after the lock-in and a QAR 599 fee applies. You must also return the device in acceptable condition.

QAR 599

Device

Device Change Fee

After month 6, change your device — upgrade, downgrade, or colour / storage swap — for a one-time QAR 299 fee. A fresh 24-month contract begins.

QAR 299 after month 6

Protection

Warranty Included

Device warranty included for the full 24-month term. Covers manufacturing defects and hardware faults not caused by misuse. Does not cover accidental damage, liquid damage, loss, or theft.

Full 24-month coverage

Ownership

Device Ownership

The device belongs to Revio LLC throughout your subscription. Ownership transfers to you only if you exercise the buyout option at the end of your term.

Buyout available at month 24

End of Term

After Month 24

If you don't act before month 24 ends, your subscription continues month-to-month at the same rate — no new lock-in. Return, renew, or buy out at any time with no penalty.

No lock-in, cancel anytime

Returns

Device Condition for Return

Device must have no cracked screen or back panel, be fully unlocked (carrier / iCloud / Google), battery health ≥ 80%, all functions working, and be factory reset before return or device change.

Must pass Revio inspection

Scenarios

What happens when…

Every situation you might face during your subscription, and exactly what occurs in each case.

You want to cancel early QAR 599 fee

→A QAR 599 cancellation fee is charged
→Return the device to a Revio service point
→Device must pass condition inspection (no cracks, ≥ 80% battery, unlocked, factory reset)
→Applies at any point within the 24-month term, including during lock-in
→Subscription ends once fee is paid and device returned

You want to upgrade or change device QAR 299 fee

→Only available after completing the 6-month lock-in
→A QAR 299 device change fee applies
→Return current device in acceptable condition
→Choose your new device from available stock
→Sign a new 24-month contract with a fresh 6-month lock-in
→Monthly fee updates to reflect the new device rate

You want to keep the device at end of term Buyout available

→Contact Revio at least 7 days before month 24 ends
→Revio communicates the buyout value based on device condition and market
→Pay the buyout amount — ownership transfers to you
→Subscription ends upon payment confirmation

You want to renew at a lower rate Lower monthly fee

→Contact Revio at least 7 days before month 24 ends
→Return current device in acceptable condition
→Revio presents renewal options at a lower monthly rate
→Sign a new 24-month contract
→Monthly billing updates to the new (lower) amount

You miss a payment Action required

→Revio notifies you immediately of the failed payment
→You have 5 calendar days to settle the payment
→After 15 days without payment, Revio may suspend the subscription
→Device recovery may be initiated after continued non-payment
→Persistent non-payment may be referred to authorities under Qatar law

Your device is lost or stolen Report within 48 hrs

→File a police report within 48 hours of the incident
→Contact Revio Customer Service at revio.me immediately
→Submit the police report and proof of purchase to Revio
→Loss and theft are not covered by warranty — contact Revio to discuss options
→Claim valid only if device is registered under your QID

You do nothing at month 24 Month-to-month

→Your subscription automatically continues month-to-month
→Same monthly rate, billed automatically each month
→No new lock-in period applies
→You can return, renew, or buy out at any time — no penalty

Your device develops a fault Warranty covered

→Contact Revio Customer Service at revio.me
→Warranty covers device defects, hardware faults, and malfunctions not caused by misuse
→Revio assesses the device and arranges repair or replacement
→All repairs go through authorised service centres — no independent repairs allowed
→Accidental damage, liquid damage, loss, and theft are not covered by warranty

FAQ

Frequently Asked Questions

Everything you wanted to know but didn't know how to ask.

Revio Flex is a 24-month device subscription offered directly by Revio LLC. Instead of paying the full price of a smartphone upfront, you pay a fixed monthly fee and get the device on day one. This is a subscription, not an instalment plan — you're not paying off ownership, you're subscribing to use the device. At the end of 24 months, you can return it, renew at a lower rate, or buy it out.

No telecom subscription is required. Revio Flex is a direct arrangement between you and Revio — no telecom bundle needed. Payments are processed via a secure payment gateway, which draws from your bank account. You will need a valid bank account linked for monthly billing.

With an instalment plan, you're paying off the cost of a device you'll eventually own — like a loan. With a subscription, you're paying for ongoing access to a device you don't own. The device belongs to Revio throughout the term. At the end of 24 months you can return it, renew for a newer device, or buy it out. The benefit is a lower monthly fee, built-in warranty, and the ability to upgrade.

The 6-month lock-in is the mandatory minimum commitment period at the start of your subscription. During these first 6 months, you cannot cancel, request a device change, or transfer the contract to another person. After 6 months, all of the above become available. A QAR 599 cancellation fee applies at any point within the 24-month term.

You can cancel at any time after the 6-month lock-in by paying a QAR 599 cancellation fee and returning the device in acceptable condition. If you prefer to keep the device, choose the buyout option: pay remaining instalments plus 50% of RRP (months 1–12) or 35% of RRP (months 13–24). The QAR 599 fee does not apply on the buyout route.

Yes — after completing 6 months. Pay the QAR 299 device change fee, return your current device in acceptable condition, choose a new device from available stock, and sign a brand new 24-month contract with a fresh 6-month lock-in. Availability depends on stock at the time of your request.

Yes. A colour or storage swap counts as a device change: available after month 6, QAR 299 fee, return current device in good condition, and sign a new 24-month contract. Subject to stock availability.

At month 24 you have three options: Return the device and the subscription ends. Renew at a lower rate with a new 24-month contract. Buy out the device by paying the buyout value Revio communicates. Contact Revio at least 7 days before your subscription ends. If you don't act, it continues month-to-month at the same rate with no lock-in.

No — not during the subscription. The device remains the property of Revio LLC for the entire leasing period. You have full use of it, but legal ownership stays with Revio. Ownership transfers to you only if you exercise the buyout option at the end of your term.

Your subscription includes a full 24-month warranty covering manufacturing defects, hardware faults, and component malfunctions not caused by misuse. It does not cover accidental damage, liquid damage, loss, or theft. To claim, contact Revio Customer Service via revio.me. All repairs must go through Revio — independent repairs void the warranty.

The device must have no cracked screen or back panel, be unlocked from carrier/iCloud/Google, have battery health of at least 80%, all buttons/cameras/Face ID/charging port working, and be factory reset with all personal data erased. Devices that do not pass Revio's inspection may not be accepted.

Revio will notify you immediately. You have 5 calendar days to settle the outstanding amount. If not received within 15 calendar days of your Billing Date, Revio may suspend your subscription and initiate device recovery. Ensure your account has sufficient funds on your Billing Date each month.

No. Since Revio owns the device, all repairs must be done at authorised service centres in Qatar. Independent repairs without Revio's prior written approval will void your warranty and affect your ability to return the device. Contact Revio Customer Service first.

No. The device may not be sold, transferred, or modified without Revio's prior written consent. The leasing agreement is between you and Revio specifically and is not transferable. Doing so constitutes a breach of contract.

No upfront payment or deposit is required. You receive the device on the day you sign the contract and your first monthly payment is charged on your Billing Date. Specific commercial terms will be confirmed at the point of sign-up.

Device availability is subject to Revio's current stock. Revio does not guarantee any specific model, colour, or storage configuration at sign-up or at the time of a device change. Contact Revio Customer Service or check revio.me for the latest available inventory.

Ready to get started?

Visit a Revio service point or get in touch to find your device and start your subscription today.

The smarter wayto own your nextsmartphone.

Everything explained,step by step.